We all remember Hurricane Sandy and the wake of destruction it left in its path in 2012. Learn how one crisis management team became better business continuity planners and disaster recovery experts from the experience.
Business Continuity Management has tremendously evolved since it originated in the 70’s but some common clichés are still lurking in the shadows. Avoid these 5 mistakes to create a successful business continuity management program that is objective, consistent & repeatable.
Effectively fulfilling your role as a business continuity executive means not only understanding your organization’s ability to remain resilience in the face of any disruptive event or disaster, but also proactively contributing, sanctioning and enforcing an effective business continuity program. I put together a short outline of steps you should take as you build your business continuity management program.
Knowing what questions to ask can make the decision on whether or not or which business continuity or disaster recovery planning software system to purchase easier. It doesn't have to be a leap of faith if you ask the right questions.
Ugh! Sometimes managing business continuity and organizational resilience feels like you missed the meeting and were elected in absentia. Don't worry. This fun and educational powerpoint presentation can help guide you in what you need to know to begin business continuity or organizational resilience planning in 5 easy steps, such as:
Step 1: Assess your situation
Step 2: Define organizational resilience
Step 3: Gather your critical data & determine your risk
Step 4: Gain executive buy-in
Step 5: Determine your strategy
Step 6: Build your program
Step 7: Do’s & Don’ts
You get it. You’re a business continuity manager. You are ready for any disaster. You have ninja like reflexes. You can read minds. You own a magical crystal ball. You have the super power of continuity. You anticipate and avert crisis whenever possible. Of course, this is not always the reality, but you do know how to expect the unexpected.
In too many cases demonstrated by recent history, the worst possible risks tend to be surprises that no one would have suspected as a possibility. Anticipation and foresight can be effective only in situations where we know with high probability the worst risks we face, and we can apply that knowledge to avoid or mitigate negative outcomes. Unfortunately without the help of the super powers and skills set listed above, avoidance and mitigation aren’t always possible. The recent events in NYC, NJ and Minnesota bring to mind the ever increasing need for business continuity and disaster recovery planning. The devastating attacks in Paris, Orlando, New York and across the world are also painful examples of such an unfathomable crisis.
You’re part of a successful business. Why worry about money? So many business managers I have met over recent years have focussed upon pricing structures and revenue. I have to ask myself why? There are merely two success indicators you should seek when planning business continuity:
- Your ability to reliably deliver products or services and keep doing so
- The company’s reputation, which must be maintained no matter what happens
It doesn’t matter if you call it business continuity, organizational resilience, risk management, disaster recovery or continuity of operations, there are some important terms, every beginner needs to know to have a sustainable program. Here is my take on some of these common BC terms. Consider it a BC beginner’s cheat sheet!
There are 8 Corporate Competencies that we have identified as essential to an optimal business continuity program (BCP). The first 7 address the key behaviors of the BC program. The 8th Corporate Competency, Program Content, addresses how your organization implements the 4 central disciplines of business continuity:
- Incident Management - Emergency & Crisis Management
- Security Management - Physical & Cyber Security
- Technology Recovery - IT Disaster Recovery + other critical asset recovery
- Business Continuity (BC) or Continuity of Operations
Each Corporate Competency categorizes a critical business/operational characteristic of an organization’s ability to create a sustainable business continuity program.
Let’s have a little fun & discuss them as 8 Corporate Incompetencies.